ppg123 Privacy Policy

1.1 Information You Provide Directly

This includes information you provide when registering an account or contacting us to use our services.

• Full name
• Date of birth (for age verification)
• Email address
• Phone number
• KBZPay, Wave Money, AYA Pay, CB Pay, or bank account details related to payments
• Username and password chosen when creating an account

1.2 Information Collected Automatically

When you access and use the platform, technical information is recorded automatically.

• IP address and network access logs
• Browser type and version
• Device type and operating system
• Pages viewed on the website and time spent
• Game History and Deposit / Withdrawal Records
• Session Data Obtained from Cookies

1.3 Know Your Customer (KYC) Information

To verify a player's identity and prevent fraud, we may request identity verification documents such as a national registration card or passport.

2.1 Account Management and Customer Support

• Creating and maintaining player accounts
• Processing deposit and withdrawal transactions
• Providing bonuses and promotions
• Providing 24/7 Live Chat and email support

2.2 Security and Legal Compliance

• Preventing fraud and unauthorized financial activity
• Conducting age verification (21+)
• Carrying out Know Your Customer (KYC) checks
• Meeting applicable legal requirements

2.3 Service Improvement

• Analyzing data to improve the platform experience for players
• Identifying and fixing technical issues
• Sending service notifications (with player consent)

3.1 Service Providers

Payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay, as well as technology service providers required to operate the platform, may access data within defined limits. They are bound by agreements that align with ppg123's privacy policy.

3.2 Legal Requirements

Where disclosure is required by a lawful order from a judicial authority or court, we will comply with the law and will make every effort to notify the player in advance to the extent permitted by law.

3.3 Fraud Prevention

Where necessary to prevent fraud, financial threats, or activity directed against the platform, data may be shared with authorized partners within permitted boundaries.

4.1 Essential Cookies

These are required for session management, security checks, and keeping you logged in. If these cookies are disabled, you will not be able to use the service.

4.2 Performance Cookies

These help us understand which pages players visit most often, errors that occur, and how players navigate the site. The data collected is aggregated and used to improve the service.

4.3 Cookie Controls

You can restrict or block cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in and complete payment transactions.

6.1 Account Active Period

Personal data is retained for as long as the player's account remains active. Service records and game history are retained as they may be needed for revenue verification and dispute resolution.

6.2 After Account Closure

When a player requests account closure, personal data will be deleted once financial records have been confirmed and the legally required retention period has ended.

8.1 Age Verification Process

A date of birth must be provided when registering. If a player is found to be under 21, the account will be closed immediately and any collected data will be deleted.

8.2 Notice to Parents

If you become aware that a minor is using the platform, please notify us immediately at [email protected]. We will investigate and take the necessary action.

9.1 Amendment Notice

If a policy amendment affects players' rights, we will send a notification to the registered email address and display the update clearly on the website.

9.2 Continued Use

Continued use of the platform after a policy amendment will be considered acceptance of the updated policy. If you do not agree, you may contact support to request account closure.